Loss Leader

Loss Leader

Loss Leader Jonathan Poland

A loss leader is a product or service that is sold at a price below its cost in order to generate other sales. This pricing strategy is commonly used by companies to attract customers and increase overall sales, even if it means selling certain products or services at a loss.

There are several variations of the loss leader strategy, including:

  1. The “doorbuster” sale, where a company offers a deeply discounted product or service to attract customers to its store or website. This is often used during holiday shopping seasons or other peak times.
  2. The “bundle” sale, where a company offers a discount on a group of related products or services. This can help customers save money and encourage them to purchase more than they might otherwise.
  3. The “free trial” offer, where a company provides a limited-time free trial of its product or service in order to encourage customers to try it and potentially become long-term customers.
  4. The “add-on” sale, where a company offers a discounted or free additional product or service with a purchase. This can help the company upsell to customers and increase overall sales.

Overall, the loss leader strategy is a common pricing tactic that can be effective in attracting customers and generating additional sales. However, it is important for companies to carefully consider the potential risks and benefits of this strategy and ensure that it is aligned with their overall business goals and objectives. Here are more examples.

Location Traffic

Loss leaders are commonly used to drive customer traffic to a location. For example, a drug store that sells tissue paper at an unusually low price in order to get customers in the store whereby they may purchase other items.

Foot in the Door

Foot in the door is a classic sales strategy whereby you establish an initial relationship with the customer by giving them a good deal. This relationship is then leveraged to sell more. For example, an IT consulting company that takes on a project at low cost at a large bank in order to greatly expand their relationship with the bank over time.

Business Launch

A loss leader can be used to launch a new business or product. For example, a new ecommerce seller who has no ratings on their profile could sell a popular item at the best price on the platform in order to more quickly establish a reputation.

Rain Checks

It can be perceived as false advertising to offer a loss leader but then run out of stock. In order to address this potential compliance and reputational issue, retailers may offer rain checks that allow the customer to obtain the offer at a later date.

Limited Supply

Another way to avoid perceptions of false advertising is to specifically list how many units of a loss leader will be available in your promotional materials. For example, an electronics store that will offer a low cost mobile device to the first 50 customers to claim the offer.

Everyday Low Price

A loss leader can be an everyday low price whereby customers know that you have the best price for some item. This is usually a fast moving consumer good that is popular such that it has the power to generate sustained traffic over time. For example, a coffee chain with unusually cheap coffee that makes most of its profits from things that people buy with their coffee such as donuts.

Collectables

Campaigns that offer a different collectable each day or week in order to drive regular traffic. For example, a gas station that offers collectable items related to a popular summer movie at a very low price.

Add-ons

Offering the loss leader as an add-on such that you must purchase something else in order to qualify. For example, a collectable poster that is only available to people who see a movie.

Kids Meals

It is common for restaurants to offer kids meals that are low margin in order to sell to the parents.

Samples

Selling samples at a low price in order to give customers experience of your products. For example, in the 1970s it was common for record labels to sell compilation records at a low price in order to promote various artists.

Predatory Pricing

Selling below cost or below a reasonable margin can be considered an anti-competitive practice in some situations. For example, a large retail chain that offers dry cleaning services below cost in order to put local dry cleaners out of business. This may allow them to capture much market share and may be viewed as anti-competitive.

Razors & Blades

Selling a product at a low price that requires regular consumables. For example, selling a printer cheaply that is then very expensive to operate as it requires specialized cartridges.

Learn More
The Fundamentals of Business Mastery Jonathan Poland

The Fundamentals of Business Mastery

Overview Business comes down to just two areas: investments and deliverables. Leaders make investments in people, products that are delivered…

Risk Acceptance Jonathan Poland

Risk Acceptance

Risk acceptance involves consciously deciding to take on a risk, often because the potential reward outweighs the potential negative consequences…

Product Transparency Jonathan Poland

Product Transparency

Product transparency refers to the practice of providing extensive information about products and services, including their ingredients, production methods, and…

Implementation Jonathan Poland

Implementation

Implementation is the process of putting a plan or idea into action. In a business context, implementation refers to the…

Product Diffusion Jonathan Poland

Product Diffusion

Product diffusion refers to the process by which a product or service is accepted and adopted by a target market.…

Business Cluster Jonathan Poland

Business Cluster

A business cluster is a geographic region that is home to a concentration of companies in a particular industry, and…

Product Management Jonathan Poland

Product Management

Product management is the practice of managing a portfolio of products throughout their lifecycle from concept to end-of-life. It can…

Sustainable Materials Jonathan Poland

Sustainable Materials

Sustainable materials are materials that have a relatively positive impact on communities and the environment when used in the construction…

Sticky Prices Jonathan Poland

Sticky Prices

Sticky prices are a common phenomenon in many markets, and they can have a significant impact on the overall economy.…

Content Database

Search over 1,000 posts on topics across
business, finance, and capital markets.

Examples of Tact Jonathan Poland

Examples of Tact

Tact is the ability to sensitively and skillfully handle a situation or conversation so as to avoid giving offense. It…

Customer Avatar Jonathan Poland

Customer Avatar

A customer avatar, also known as an ideal customer profile, is a detailed description of the specific type of customer…

Pricing Power Jonathan Poland

Pricing Power

Pricing power refers to a company’s ability to increase prices without significantly impacting demand for their products or services. This…

Bargaining Power Jonathan Poland

Bargaining Power

Bargaining power is a concept in negotiation theory that refers to the relative ability of parties to influence each other…

Real Estate Investing Jonathan Poland

Real Estate Investing

Real estate investing refers to the process of buying, owning, managing, and selling real estate properties for the purpose of…

Regulatory Risk Jonathan Poland

Regulatory Risk

Regulatory risk refers to the risk that a company will face regulatory actions or penalties as a result of non-compliance…

Test Marketing Jonathan Poland

Test Marketing

Test marketing involves testing different marketing strategies or variations on customers in order to gather data and evaluate their effectiveness.…

Volatility Risk Jonathan Poland

Volatility Risk

Volatility risk is the possibility that changes in the volatility of a risk factor will lead to losses. Volatility is…

Market Research 150 150 Jonathan Poland

Market Research

Market research is a fundamental step for business development as it helps businesses understand their market, customers, and competitors better.…